FAQ

How long does it take to ship?

Orders are fulfilled within 3 days! TABOO uses first class mail if under 15 ounces. They usually deliver to you within 5 business days after receiving your tracking number. If orders need to be received by a specific date, please leave a note at check out. :)


Do you ship internationally?

Yes! USPS shipping usually costs $15 and takes anywhere from 15-45 days to arrive. Express shipping expenses are TBA and can be faster using DHL or FedEx as the shipping provider. Tracking number is emailed to you.


Is Taboo Liner vegan and cruelty free?

Yes! Not animal tested and all ingredients are vegan.


How do I take off Taboo Liner?

For eyes, the best option is coconut oil and a cotton swab. Any makeup remover of your choice works!


Can I return a product?

Of course! If you’re unhappy with any of our products, just send it back. No questions asked, but we appreciate your feedback. We’ll issue a full refund within 7 business days (possibly a bit longer, depending on the bank).


How can I prevent my Taboo Liner from drying out?

Please make sure the cap is securely clicked on after use and stored away! Taboo Liner can be fragile and not meant to be thrown around. When traveling, store back inside the box for the most security.


What if my product arrives defective?

Please email TABOO through the bigcartel contact page with your name and order number in the subject to resolve any issues.

For customer support and business inquiries: https://sandytaboo.bigcartel.com/contact